In Telco 1.0, “marketing” decides what customers want and “IT/Network operations” will take 12 months to roll out the new service. In Telco 2.0, the marketing department no longer decides what customers want and IT/Network operations have 3 months to roll out hundreds of new services. Impossible? What is Telco 2.0? Telco 2.0 is the age […]![]()
